How to Get Your Xbox 360 Fixed for Free by Microsoft?

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Ever get the Red Rings of Death on your Xbox 360? This is a hardware issue that may only be fixed by Microsoft's repair facilities.

Call http://www.xbox.com/en-CA/support/contact Xbox support if your Xbox 360 shows the Red Rings of Death. You'll first encounter an automated system.WH.performance.mark('step1_rendered');

Follow the instructions of the automated system to talk with an agent. They will be able to confirm your request and set up a ticket for repair service, provided your product is still under warranty.

Look for a package to arrive in the mail. This will be a complimentary shipping box and materials you'll need in order to send back your defective Xbox 360. Pack up your Xbox 360 and drop it off with a local parcel service (USPS, UPS, Fedex, etc.).

Microsoft no longer sends a complimentary shipping box and materials. They do send a label by email for UPS shipping.

Be patient. It typically takes one and a half weeks for the repaired unit to be returned. follow instructions on what the agent says very carefully.

Information on turn around time for shipping, packing instructions, details on the Red Rings issue can all be found at xbox.com>support>xbox 360>top issues>flashing lights and xbox.com>support>xbox 360>top issues>repair>how to get your xbox product repaired.
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